Diamond CBD Review

Company Overview

Diamond CBD is an online and in-store retailer of CBD products. They are located in Fort Lauderdale, FL. Their website states that their company is made up of chemists and scientists who are dedicated to producing the finest and purest CBD oil while never compromising on quality.

They use non-GMO organically-grown hemp plants from Kentucky, Colorado, and Scandinavia. To extract CBD for their products they use Supercritical CO2 Extraction.

Company Mission

“Research and develop innovative CBD hemp extracts and to make them accessible worldwide.”

Products

Diamond CBD products include edibles, oils, vapes, dabs, creams, pet products, and grinders. They also manufacture and distribute products under other brand names including Relax, Biotech, Medipets, Diamond CBD, Chong’s Choice and Chill.

Edibles 

  • Chill Gummies
  • Relax Gummies
  • Diamond CBD Gummies
  • Chill Plus Gummies
  • Meds Biotech Gummies
  • Cake Pops
  • Shots
  • Double Shots
  • Honey Sticks
  • Lean Shots

Oils

  • Diamond CBD Unflavored Hemp Oil
  • Diamond CBD Flavored Hemp Oil
  • Blue CBD Unflavored Crystal Isolate
  • Blue CBD Flavored Crystal Isolate
  • Diamond CBD Flavored Terpenes
  • Chong’s Choice CBD
  • Relax Extreme CBD
  • Pain Master
  • Biotech Oil
  • CBD Extreme Drops

Vapes

  • Vape Additive
  • Vape Refill/Liquids
  • Vaping Pens & Tanks
  • Relax Vape Liquid
  • Liquid Gold
  • CBD Re-Leaf
  • Chong’s Choice Vape Additive
  • Diamond CBD Full Spectrum Vape Tank

Dabs 

  • CBD Crystal Dabs, CBD Crystal Crumble Dabs, or CBD Crystal Rock Dabs

Creams 

  • Biotech CBD Cream
  • Lawrence Taylor pain Master CBD Cream

Grinders 

  • Easy Grinder

Pets 

  • Medipets for Cats, Medipets for Small Dogs, Medipets for Medium Dogs, or Medipets for Large Dogs
  • Pet CBD Food for Cats, Pet CBD Food for Small Dogs, or Pet CBD Food for Large Dogs

Promotional Offers

  • 25% off if you sign up for the Diamond CBD Newsletter
  • Free shipping on orders over $100 within the continental USA

Customer Service

  • Telephone number – 305-615-1194 0r 1-800-433-0127
  • Email – support@diamondcbd.com

Customer Reviews

“The vape stuff actually get you a ridiculous head high. It’s almost a little sketchy for something claiming to have no THC. Does anyone know why this brand gets you high and others don’t even come close??” – John 2/7/18

“The products are quite good and effective. My first purchase was Mary Jane flavored oil “gross” unless you like the taste of a mouthful of lawn grass. We just made our 2nd purchase of Apple and Strawberry flavored oils. My only gripe with the company is shipping. They send you an email stating that your order has shipped when in reality they’ve only created the shipping label and are waiting for postal service to pick it up which apparently can take a couple days. So forget paying the extra $10 for expedited shipping, as there’s nothing expedited about it.” – Jon 1/19/18

“Diamond cbd cream works really well for my back. The oil wasn’t as successful. I would still recommend it.” – P Mathew 1/3/18

“They claim to offer free returns but it’s been over a week since I’ve submitted my return request and they still haven’t responded. Customer service is useless. All I’ve gotten from 2 different customer service reps is that they’ll get back to me, which they haven’t. Also, their return policy says free returns within 15 days but they don’t specify if that starts from the date ordered or date received.” – Yuening M. 3/21/18

Conclusion

There are two areas customers have shown repeated concern when dealing with Diamond CBD. The first is that some products make you high. The second is poor customer service.

The number of customers reporting that Diamond CBD products make them feel high prompted the company to release not one but two statements addressing the issue.

The first statement, issued in June 2017, was in response to a third-party test that was done on Diamond CBDs’ Chill Gummies. The results of the test showed the presence of  5F-ADB, a synthetic cannabinoid. Diamond CBD’s response was that the wrong product had been tested.

The second statement, issued in January 2018, also addresses the presence of synthetic cannabinoids. This statement has supporting evidence from “highly-reputable, 100% independent Drug Detection Laboratories, Inc, that Diamond CBD products “contain no illicit drugs or synthetic cannabinoids.”

The Better Business Bureau rates this company at a C+ based on customer reviews and complaints received.